Acumenta's Customer Support is dedicated to helping
life science researchers get the most out of their online research initiative,
the second largest task in the work year.
Query Formulation Seminar
Acumenta Customer Support personnel have extensive experience in conducting
online research. Acumenta creates and facilitates customized Query Formulation
Seminars to address the particular needs of Acumenta users in each one
of our clients. To arrange an Acumenta seminar at your location, please
contact Dave Slonina, Vice President of Customer Support, at dslonina@acumenta.com.
Contacting Support
Acumenta Customer Support is available to all Acumenta users via e-mail
at support@acumenta.com. Acumenta
typically responds to all e-mail requests for support within the same
day. All correspondence is treated as confidential information.
To expedite issue resolution, the Acumenta Customer Support team has
the technology to conduct training and troubleshoot problems via the Internet.
Privacy Policy
Protecting your privacy is very important to us. Acumenta will not use
your e-mail address or any other contact information for any reason whatsoever
other than problem resolution and periodic notification of Acumenta product
enhancements.
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